Shift Lead - Montana DT

A job opportunity A job opportunity exists for the right candidate in Pretoria Shift Lead - Montana DT Employment Type: Permanent Reference No: 1000265 Pretoria Employment Equity: Historically disadvantaged South Africans will be given preference. Nando's shall apply the affirmative action principals as set out in the Employment Equity Policy. Requirements: Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do.... and have a little fun on the way? If so, please review the requirements and have the courage to pursue your passion and join the Nando's family. Matric At least 2-3 years restaurant management experience Experience in Microsoft office Attention to detail and accuracy Ability to manage a group of people Excellent communication skills Excellent knowledge of restaurant operations Preferred: Applicants who have more than 3 years restaurant management experience. Financial Management • To ensure correct and effective financial administration according to Nando’s policies & procedures daily. • To assist in controlling expenditure and in achieving expected gross profit margins (stock control, waste management, pilferage, etc) • To assist in taking corrective actions necessary to improve business performance indicators (Sales: Year on Year &; Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily. • To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count). Operational Management • To ensure efficient stock control management for the restaurant daily. • To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance, Cleaning & Hygiene, and escalate any problems to the Restaurant Manager. • To assist in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results. • To communicate and ensure compliance with the Nando’s operational standards and operating requirements. People Management • To assist in developing and monitoring rostering every week to ensure sufficient people capacity to meet the business requirements. • To ensure adherence to opening and closing procedures. • To assist with recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business. • To complete and check the attendance register. • To assist the Restaurant Manager in ensuring adherence to the disciplinary code. • To escalate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager. • To assist in ensuring that all staff are signed off on the relevant training material and procedures on an ongoing basis. Marketing Management • To assist with communication and execution of all national, regional and local marketing campaigns and initiatives. • To respond to customer complaints by Nando’s policies and procedures. • To assist in developing the corrective action plan and facilitating actions necessary to improve the results of the mystery shopper report. • To assist with the execution of the local marketing plan to promote sales and increase the customer base. • To fulfil the responsibilities of the Restaurant Manager in his/her absence Remuneration: Starting Date: 2026/09/25 PLEASE NOTE - Closing date: 2026/10/02 SEAMLESS EMPLOYEE ENGAGEMENT