Public Relations Officer

Purpose •    Providea professional and efficient Public Relations support service to the Brand Home Team and employees of Durbanville Hills. Requirements •    A relevant and recognized tertiary qualification in Public Relations, Hospitality management, Tourism or Event Co-ordination •    Computer literacy in MS Office Suite •    Ability to work independently, accurately and well under pressure •    Excellent verbal and written commutation skills by being able to write accurately and professionally in multiple formats, with the correct amount of detail •    Well organised and methodical, and pays attention to detail. •    Provide a high standard of customer service to all internal, external customers and work partners •    Retains focus and energy •    Takes initiative and demonstrates a positive can -do attitude •    Is trusted by others and is able to be professional and behave in confidence at all times Accountability •    KPA ‘s not limited to the below : Tasting room duties: •    Shared responsibly for consumer satisfaction of the Brand Home experience by conducting informative wine tours and tastings. •    Present detailed cellar tours •    Present all pairings thoroughly •    Table service at expected standard •    Wine knowledge to be at expected standard •    General House keeping •    Manage brand home stock and minimise losses General administration, procurement, and budgeting ·    Create invoices for wine orders and visits to our tasting room ·    Management of the info@ mailbox and timeously responds and action all emails or forwarding to relevant parties within 48 hours ·    Coordinate the procurement of office supplies and consumable for the brand home. ·  Managing, processing and dispatching of online wine orders and wine orders made in the tasting room that need to be shipped. Functions and Events •    Functions and Events manager to act as mentor role, assisting with the setup and strike of events and conferencing. •    The successful co-ordination of conferences and functionsto ensure all role players are aware of final event details •    Liaising with clients to plan well executed and seamless events •    Managing of all phases for group bookings for the Olive Grove •    Build collaborative relationships with key stakeholders that deliver desired results o    Build effective relations with clients and suppliers to adhere to service level agreements o    Communication, behaviour and action resulted in a high level of credibility, trust, and respect among stakeholders •    Personal Development and Teamwork o    Take responsibility for own development and contribute to team effectiveness. o    Agree on personal performance goals and achievement thereof. o    Demonstrating the Distell Corporate Values. o    Drive own development to ensure knowledge and skills remain current.