Growth Director: Customer

Bachelor of Commerce (BCom) Degree in Business Management, Marketing, Economics, or a related field. 10-15 years of experience within FMCG, retail, commercial, sales, or customer leadership environments. Proven experience managing large customer portfolios and developing strategic customer relationships. A minimum of 5 years' experience in a senior leadership or executive-level commercial role.. Knowledge & Skills Proven success in developing and executing commercial and sales strategies. Strong financial and commercial acumen with deep understanding of profitability drivers. Advanced negotiation and stakeholder management capability. Strong understanding of pricing strategy, category management, and customer growth principles. Experience leading cross-functional teams in a complex FMCG environment. Strong analytical, strategic thinking, and decision-making capability. Knowledge of market trends, consumer behaviour, retail dynamics, and competitive