Executive Assistant and Office Manager

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal : Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary We are seeking a highly organised, proactive and professional Executive Assistant / Office Manager to support the Senior Executive Officer. The successful candidate will provide high-quality executive, administrative and office management support, acting as a trusted first point of contact for internal and external stakeholders. This role requires sound judgement, discretion, strong planning capability and the ability to operate confidently in a fast-paced, client-focused environment while maintaining strict confidentiality Job Description Key Responsibilities Provide comprehensive diary, meeting, event and travel management support for the Senior Executive Officer and, where required, the broader Dubai team. Coordinate meetings, prepare meeting packs, take minutes, track actions and follow up with responsible stakeholders to ensure timely delivery. Act as a professional first point of contact, managing calls, visitors, correspondence and stakeholder queries with efficiency and discretion. Support office administration, including filing, documentation, stationery, supplies, visitor arrangements, facilities coordination and general operational support. Assist with client events, conferences and internal engagements, including venue coordination, logistics, attendee management and related administration. Support expense processing, purchase orders, invoice management, vendor follow-up, cost centre reporting and monthly reconciliations in line with internal policies. Prepare letters, memoranda, presentations and other business documents to a high standard of accuracy and professionalism. Maintain confidentiality, uphold internal procedures and ensure a high level of service to senior stakeholders, colleagues, clients and visitors. Preferred Experience 5–7 years’ experience in an administrative, executive support or office management role, preferably supporting senior executives. Experience working in financial services, professional services or a complex corporate environment is advantageous. Experience operating in or supporting teams in the United Arab Emirates, with an understanding of local business protocols and stakeholder expectations. Proven experience managing complex diaries, travel arrangements, confidential information, meeting logistics and executive-level administration. Experience coordinating client events, team engagements, supplier interactions and office operations. Arabic and English language capability particularly where the role supports translation, client interaction or local stakeholder engagement. Exposure to cross-border, international or Africa-related business environments would be beneficial. Preferred Knowledge and Skills Excellent organisational, planning and prioritisation skills, with the ability to manage multiple deadlines and changing priorities. Strong attention to detail, accuracy and quality in all written, administrative and operational outputs. Advanced proficiency in Microsoft Office, including Outlook, Word, PowerPoint and Excel. Professional communication and interpersonal skills, with the confidence to engage stakeholders at all levels. High levels of discretion, confidentiality and sound judgement when handling sensitive information. Ability to work independently, use initiative and anticipate the needs of senior leaders and the wider team. Strong problem-solving capability and the ability to remain composed under pressure. Client-focused mindset, with a commitment to service excellence and building effective working relationships. Working knowledge of office administration, travel coordination, expense management, purchase order processes and vendor management. Education Higher Diplomas: Business, Commerce and Management Studies (Required)