Administrative Officer: Service Delivery Intervention

Key Performance Areas DUTIES/RESPONSIBILITIES: A successful candidate will be required to: · Provide support in the coordination of service delivery complaints. · Provide administrative support in the coordination of Khaedu deployment programme. · Provide administrative support in the management and coordination of performance evaluations of government priorities and interventions. · Provide administrative support in the implementation of the issues raised during EXCO Outreach programmes. · Provide administrative support in the coordination of customer surveys. · Provide administrative support in the management of the Directorate. Prerequisites REQUIREMENTS: · A National Senior Certificate / Grade 12 / Matric / an equivalent plus an appropriate undergraduate qualification (NQF 6) in Public Administration / Management or an equivalent qualification in the relevant field / area as recognized by the South African Qualification Authority (SAQA). · A minimum of two (2) years’ experience in Administration or related field. · A valid driver’s licence except for people with disability. Person Profile COMPETENCIES: Financial management; Planning & organizing; Time management; Strategic planning; Policy analysis and development; Group dynamics; Diversity management; Change and knowledge management. KNOWLEDGE AND SKILLS: Sound and in-depth knowledge of relevant prescripts as well as understanding of the legislative frameworks governing the Public service. Negotiation skills; Interpersonal skills; Administrative skills; Good communication skills; Facilitation skills; Writing and Computer skills; Co-ordination and Leadership skills. NB: •The requirements of the post must be indicated in the CV. People with disabilities should indicate the type of disability in the CV. Enquiries should be directed to Messrs: Khorommbi P / Kika Bham C. and Mesdames Mgbo PM / Mokgalaka S / Moyaba ME / Kekana PL at telephone numbers 015 - 287 6588 / 6063 / 6441 / 6665 / 6027 / 6293, respectively.