Administrative Assistant | Kimberley, Northern Cape | Permanent

  Designation: Administrative Assistant | Kimberley, Northern Cape | Permanent Category: Administration and Operations Job Level: Semi-skilled and discretionary decision making Posted by: PSG Financial Services Posted on: 18 Sep 2026 Reference Number: POS40192 Closing date: 25-Sept-2026 Position Type: Permanent Location: Kimberley Memorial Road Overview: VACANCY | ADMINISTRATIVE ASSISTANT | KIMBERLEY, NORTHERN CAPE | PERMANENT PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply. Job description: To provide administrative assistance to the Advisers. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The position will focus on personal and commercial lines business. Responsibilities: Interact, manage and provide effective client service Process client queries and instructions Administer all products Research product information Gather Policy information Handle new application and quotations Handle and solve client enquiries (all existing business enquiries) Prepare investment review appointments Maintain CRM system Rebalance and maintain existing portfolios Prepare and distribute monthly/quarterly statements Manage Administrative Documentation (detailed records) Build and maintain good working relationships Record details of transactions Maintain Service Level agreement deadlines Ensure FAIS Compliance Load new/existing business applications Minimum requirements: Grade 12 2 - 5years’ experience in the short term insurance services industry Proficient in both spoken and written English and at least one other of the official South African languages Computer literacy (MS Office) – Highly competent in Excel Strong technical, organisation, planning and administrative skills Compliance knowledge Competencies required: Customer Service Communication skills (verbal & written) Time Management skills Problem solving Attention to detail Team player How to apply: Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 25 September 2026.  By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.